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Passenger count records first big drop in 10 years

December 3, 2016

FOWS’s annual Passenger Count was held on Thursday 17th November and revealed a significant (25%) decline from 683 to 506 people boarding or alighting at the station from the start of services until 13:30.

Weather conditions and service reliability were good on the day, and we believe the unprecedented downturn is a result of passengers in southern Walkden and Ellenbrook migrating to the new Guided Busway.

totalpaxperyear2016

Peak/Off-Peak and Inbound/Outbound Trends

The drop in patronage was fairly evenly distributed across all time slots and directions of travel.

Punctuality

Bucking the trend of recent weeks, punctuality was good with only 3 of the 31 trains more than 4 minutes late.

Over-crowding

Short forming the 0757 to Manchester (running 2 carriages instead of the usual 4) led to delays and severe over-crowding on this and the following service, however all passengers were able to board.

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