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Customer Information Point at Victoria

May 20, 2008

Northern Rail have started to convert the old Northern Belle office next to Victoria station’s platform 3 into a Customer Information Point to provide help with journey planning and passenger advice.

FOWS welcome this useful new facility for passengers, especially new or infrequent train users. It’s also a welcome improvement to the appearance and facilities of the grand old station which for years has suffered from under-investment in comparison with Piccadilly across the city centre.

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